Privacy

The controller within the meaning of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telecommunications Digital Services Data Protection Act (TDDDG) is:

Given the size and activities of our business, we are not required to appoint a data protection officer under § 38 BDSG. Please send privacy requests to the address above. “We” means Cogswell IT; “you” means you as a visitor of this website.

This website (getcareworld.com and getcareworld.de) presents the group and its portals. It sets no cookies, uses no reach measurement, no advertising services and no social media plugins, and stores nothing in your browser. Personal data is only processed because pages have to be delivered technically (section 3) and when you write to us through the contact form (sections 5 to 7).

The apps, portals and websites of GetDogWalkers, GetHorseCare, GetHomeForPets and GetPetID have their own privacy policies, available on each website.

This website is delivered via Cloudflare Pages by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA.

• Data: IP address, time, page requested, referrer, browser identifier (user agent), amount of data transferred.
• Purpose: delivering the pages, fending off attacks, stable operation.
• Legal basis: Art. 6(1)(f) GDPR; our legitimate interest is the secure and stable operation of the website.
• Recipient: Cloudflare as processor; a data processing agreement is in place with Cloudflare.
• Third country: USA; Cloudflare is certified under the EU-US Data Privacy Framework (Art. 45 GDPR), and EU Standard Contractual Clauses apply in addition (Art. 46(2)(c) GDPR).
• Retention: according to Cloudflare's settings; we do not analyse access logs ourselves.

Cloudflare's privacy policy: cloudflare.com/privacypolicy

The Geist font, all images and the video are served from our own web space. No connection is made to Google Fonts, video platforms or any other third party. The website loads a third-party script in one case only: the spam protection Cloudflare Turnstile, once you use the contact form (section 6).

When you submit the contact form, your browser sends your details to our form function at Cloudflare at getdogwalkers.com/api/support. It is also operated by us and forwards the message by email via Resend (section 7) to our internal inbox, with your email address set as the reply-to address.

• Data: name, email address, topic, message, page language and, technically, your IP address.
• Purpose and legal basis: handling your request, Art. 6(1)(b) GDPR where it concerns a contract or steps before one, otherwise Art. 6(1)(f) GDPR (our interest in replying).
• Abuse protection: a hidden check field and Cloudflare Turnstile (section 6). At most three messages per hour and IP address are possible; for this we briefly store a non-reversible hash of the IP address with a counter that expires after one hour.
• Retention: we delete your request once it has been dealt with, unless statutory retention duties apply.
• Required: name, a valid email address and a message are needed so we can reply. You can also call us or write to us by post instead.

We protect the contact form with Cloudflare Turnstile by Cloudflare, Inc. (address in section 3). Turnstile only loads once you click or hover over the form; normal page views don't load it.

• Purpose: telling humans from automated programs so the form can't be misused for spam.
• Data: Turnstile evaluates technical characteristics of your browser and connection; in particular your IP address and browser information are sent to Cloudflare. Our server then verifies the result with Cloudflare and also transmits your IP address. According to Cloudflare, Turnstile sets no advertising cookies and builds no usage profiles.
• Legal basis: Art. 6(1)(f) GDPR; our legitimate interest is protecting the form from abuse. Where information is stored in or read from your browser, this is strictly necessary under § 25(2) no. 2 TDDDG for the service you requested (submitting the form).
• Third country: USA; Data Privacy Framework, with EU Standard Contractual Clauses in addition.

Cloudflare's privacy notice: cloudflare.com/turnstile-privacy-policy

Messages from the contact form are delivered to our inbox by Resend (Resend, Inc., 2261 Market Street, San Francisco, CA 94114, USA). Sender name, your email address as reply-to address, topic and message are transmitted. Resend acts as our processor; transfers to the USA are based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR).

If you call or email us, we process your details (such as name, phone number, email address and the content of your request) to handle your request. The legal basis is Art. 6(1)(b) or (f) GDPR as in section 5.

When you follow a link to a portal or another website, you leave this website. The privacy policy of the respective provider applies there.

Transfers to third countries only take place to Cloudflare and Resend (sections 3, 6 and 7). We base them on the adequacy decision for the EU-US Data Privacy Framework (Art. 45 GDPR) or on EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) with supplementary measures such as encryption in transit. You can request a copy of the Standard Contractual Clauses. US authorities may in some circumstances access data held by US providers; the Data Privacy Framework provides limits and redress for this.

Where the legal requirements are met, you have the following rights against us:

• Access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing based on Art. 6(1)(f) GDPR on grounds relating to your particular situation (Art. 21 GDPR)
• Withdrawal of consent with future effect (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit), Wilhelmstraße 7, 65185 Wiesbaden, Germany.

If you are outside the EU, for example in the UK, the US or Canada, you can exercise the rights your local law gives you through the same contact; we handle every request under the GDPR. We do not sell or share personal information for advertising.

No solely automated decisions within the meaning of Art. 22 GDPR take place on this website.

All connections to this website and to the contact form are encrypted with TLS. Form requests are throttled and checked for abuse. No system is completely secure; please report security vulnerabilities via the contact form or by phone.

We update this policy when the website or the law changes. The version published here applies.

Last updated: 11 November 2026